Privacy Policy

Privacy Policy 2018-05-24T23:09:07+00:00

Privacy Policy

This privacy policy sets out how Way2Go Adventures uses and protects any information that you give Way2Go Adventures when you use this website.

Way2Go Adventures is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Any information you give us is only for use by Way2Go Adventures, we do not share your information with third parties.

Way2Go Adventures may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 25th May 2018.

What we collect

Way2Go Adventures may collect the following information when you submit an enquiry or place a booking:
• Name.
• Contact information including email address.
• If booking an activity with us we will ask for limited medical information and emergency name and contact details.
• Demographic information such as postcode, preferences and interests.
• Other information relevant to customer surveys and/or offers.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
• Internal record keeping.
• When booking an activity/trip with us we may share your name, limited medical information and emergency contact details with your instructor. This will be held in the strictest privacy and will not be shared with anyone else.
• We may use the information to improve our products and services or to customise our website according to your interests.

Security

Way2Go Adventures are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. All data sent through our website is encrypted via SSL. It is stored in the back end of our website via a secure password.

How we use cookies

A cookie is a small file which is placed on the user’s computer’s hard drive and helps analyse web traffic or records when they visit a particular site. Cookies allow web applications to respond to each user as an individual. The web application can tailor its operations to the user’s needs, likes and dislikes by gathering and remembering information about their preferences.

The Way2Go Adventures website uses traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to our customers’ needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Way2Go Adventures’ website may contain links to other websites of interest. We also link to an external booking system where you are able to place a booking for many of our activities. However, once you have used a link to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. We do not take any payment details and these are not passed on to us from any external booking system.

Controlling your personal information

If you have previously signed up to Way2Go Adventures newsletter, you may change your mind at any time by clicking ‘Unsubscribe’ at the bottom of the newsletters or by writing to us or emailing us at active@way2goadventures.co.uk.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
You may request details of personal information which we hold about you under the General Data Protection Regulation (EU) 2016/679, as adopted into law of the United Kingdom in the Data Protection Act 2018. If you would like a copy of the information held on you please write to Way2Go Adventures, 20 Forest Road, Milkwall, Coleford, Gloucestershire, GL16 7LB

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email active@way2goadventures.co.uk as soon as possible, at the above address. We will promptly correct any information found to be incorrect.